Terms & Conditions

Luxe Studio London – Terms & Conditions of Hire

Effective from: 20/06/2025

These Terms and Conditions apply to all studio hire arrangements between Luxe Studio London Ltd (“Luxe Studio”) and any person or group using our facilities (“Client”). By confirming a booking, you accept these Terms in full.

1. Key Terms Explained

  • Client / Hirer: The person, company, or creative team entering into an agreement to use Luxe Studio facilities. This includes any members of their production crew, talent, or guests attending the session.
  • Studio Hire: The temporary, paid use of one or more Luxe Studio spaces for content creation, such as photography, videography, social media campaigns, or similar professional activities.
  • Booking Agreement: The confirmed reservation between Luxe Studio and the Client, which includes the agreed date, time, and scope of the studio usage, as outlined through our booking system.
  • Studio Facilities: All internal areas provided for hire by Luxe Studio, including private studio rooms, designated backdrops, props, and any applicable communal zones (as allowed).
  • Studio Equipment: All furnishings, lighting tools, backdrop systems, set pieces, or any other physical items made available by Luxe Studio for your use during the hire period.
  • Premises: The overall Luxe Studio location, including the physical studios and all surrounding indoor and outdoor areas under our management.

2. Bookings & Payments

A booking is only confirmed when:

  • The online booking form is completed in full,
  • These Terms & Conditions are accepted, and
  • Full payment is made.

Clients must ensure their booked time includes set-up and pack-down. Overruns will incur additional charges.

3. Rescheduling & Cancellations

  • Payments are non-refundable under any circumstances.
  • Bookings may be rescheduled once and only if requested at least 72 hours prior to the original start time.
  • Reschedule requests within 72 hours of the booking will not be granted.
  • Additional charges made on the day (e.g. extra time, equipment) must be settled within 7 days. Late payments will incur 1% interest per day.

4. Studio Capacity Limits

To comply with safety standards and ensure smooth operations:

  • Studio One: Maximum of 5 people
  • Studio Two: Maximum of 10 people
  • Studio Three: Maximum of 10 people

This includes all crew, models, assistants, and guests. Bookings exceeding capacity will be terminated without refund or reschedule.

5. Permitted Use

Studios must only be used for the intended creative purpose stated during booking. Luxe Studio reserves the right to decline or terminate sessions if:

  • Activities deviate from the agreed purpose,
  • Usage becomes unsafe or inappropriate, or
  • Our facilities are used in a way that causes disruption.

Transferring your booking or allowing third parties to use the space is not allowed without written approval from Luxe Studio.

6. Studio Conduct & Responsibilities

All clients and guests are expected to maintain professional conduct and follow these guidelines:

  1. Clients are responsible for ensuring adequate public liability insurance covers their shoot and participants.
  2. Smoking is strictly prohibited throughout the premises.
  3. Respect must be shown toward other building occupants—no filming in hallways or shared spaces.
  4. Keep noise at a moderate level; our staff may request volume reduction at their discretion.
  5. Clients are liable for any damage caused to furniture, walls, floors, props, or equipment.
  6. Furniture must be lifted, not dragged. Please ask staff for help if needed.
  7. Return the studio to its original state before leaving. A £100 cleaning fee may apply if the space is left untidy.
  8. No alcohol, illegal substances, or disruptive behaviour is allowed. Intoxicated individuals will be asked to leave.
  9. Fire and security systems must not be tampered with.
  10. All personal items and rubbish must be removed by the end of the session.

7. Security Monitoring

For safety, Luxe Studio operates CCTV across all studio areas. Cameras inside your booked space can be turned off or adjusted at your request.

8. Overtime & Extensions

Overtime is not automatic and depends on availability. Please request additional time before your session ends. Approved overtime will be billed accordingly.

9. Deliveries, Storage & Left Items

  • Deliveries and collections must occur during your hire time.
  • Luxe Studio does not take responsibility for lost or damaged deliveries.
  • Items left behind will be stored for up to 7 days, after which they may be discarded. Storage or disposal charges may apply.

10. Behaviour Toward Staff and Neighbours

Clients and their guests must be respectful at all times. Abuse or inappropriate behaviour toward studio staff or neighbouring businesses will result in immediate termination of your booking with no refund.

11. Termination Clause

We reserve the right to cancel or immediately end any booking if:

  • The Client breaches these Terms,
  • Capacity rules are broken,
  • The Premises or staff are disrespected, or
  • Any form of misuse or illegal activity is observed.

12. Legal Framework

These Terms & Conditions are governed by the laws of England and Wales. Any legal matters will be addressed exclusively within English courts.

By booking with Luxe Studio London, you confirm that you have read, understood, and accepted these Terms in full.